Your marketing efforts should include the customer experience you provide. The better experience you provide a customer the more likely they will be a repeat customer as well as a customer who refers. Let me share a recent experience I had to illustrate what I consider a really great customer experience. I was out for [...]
One of the biggest challenges I hear from small business owners is getting overwhelmed by all the social media options and how to stay consistent with social media marketing. It is important to understand that social media is a function of your overall marketing. Social media should amplify your business objectives, so being clear on [...]
If you own a business then you know in order to survive and thrive you need to market it. Marketing often is that activity most creative types simply hate. Those people have a great idea, want to share their passion and yet have no plan of how to do that. Marketing in simply the process [...]
Facebook now adds video options to your business page. This is a dream from a marketing perspective because as you know Facebook is a visual platform and video is a powerful way to tell your brand story. On the navigation tab under your image you will now see a tab for video's which you can [...]
Are you attracting the right clients to your business? So often I hear from business owners that they just aren't attracting the right clients, those people who might appear to be interested but ultimately will not invest time or money into what you are offering. It does not matter if you have a product or [...]
Facebook now has added to option of adding a call-to-action button on business pages to help drive leads and engagement with your page. What is a call-to-action or (CTA) A call-to-action (CTA) is your text copy or an image such as a button that encourages your visitors to take some type of action, such as [...]
